ABOUT US
Nautical Crush Trading is a Ecommerce retailer that specializes in the sale of Gift and Specialty products for men, women and children. We are committed to offering our customers the best customer service possible. We are constantly adding new items for our growing customer base. If there is a quality product you would like to see us carry, please drop us a line.
You can contact us at:
(561) 510-1278 (9 AM – 5 PM EST)
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General Sales and Inquiries |
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Customer Service |
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Returns and Exchanges |
WHAT WE SELL:
NauticalCrushTrading.com specializes in unique Nautical and Nature themed gifts for every occasion; We have curated a comprehensive collection of Nautical and Nature related items for your enjoyment. Many of our items are perfect for home decor as is or may be combined with other items to create that one of a kind look that make your home stand out. If you want something truly special browse our custom designed arrangements and terrariums. Our in-house designers utilize items from our collection to create stunning Nautical and Nature related masterpieces.
SHIPPING:
We offer Ground and expedited shipping services from both USPS and UPS on all orders with in the Continental United States. We ship very quick. Most orders ship within 24 hours, and 98% ship within 48 hours. Currently we offer no standard shipping options to Alaska, Hawaii, or Puerto Rico but will quote on a special order basis. Please email us at Service@NauticalCrushTrading.com for a custom quote.
Payment Options:
We accept PayPal and all cards by Visa, MasterCard, Discover, American Express.
Secure Payments:
Shopping with us is extremely safe. We are hosted on the BigCommerce Shopping platform which utilizes the highest level of transaction security (Secure Sockets Layer encryption) to encrypt credit card transactions, to ensure that your data is never revealed to anyone.
RETURNS, EXCHANGE AND RESTOCKING CONDITIONS
Products purchased from NauticalCrushTrading.com come with a 30 day satisfaction guarantee.
Returns: SERVICE@NauticalCrushTrading.com
If you are not fully satisfied with your purchase, we will gladly arrange a return for you less the cost of the original shipping. Please contact us at SERVICE@NauticalCrushTrading.com to arrange the return of the item. Products must be returned in new (untested, unused and resalable) condition, in the original packaging of the manufacturer, including all accessories, components of the kits, instruction manuals and promotional items. Products must be returned with prepaid shipping, insured for full value of the product and properly packaged to prevent damage during shipping.
Restocking:
NauticalCrushTrading.com does not charge a restocking fee for the return of untested, unopened and unused items if returned within 30 days. The item must be returned in a condition that will allow NauticalCrushTrading.com to resell it. We reserve the right to refuse credit for any item that has been damaged, used or misused. We also reserve the right to charge a restocking fee of up to 25% on returns of damaged, opened or used products.
The restocking fee may be waived if you place a replacement order of equal or greater value at our online store at the time of return, not necessarily for the same item.
Exchanges: SERVICE@NauticalCrushTrading.com
If you are not fully satisfied with your purchase, we will gladly arrange an exchange for you. Please contact us at SERVICE@NauticalCrushTrading.com to arrange the exchange of the item within 30 days of purchase. If your shipment arrives with a defect or missing parts please contact us at SERVICE@NauticalCrushTrading.com, All attempts will be made to replace the defective part speedily and efficiently. If we are unable to replace the defective/missing part to your satisfaction we will arrange a return.
PRICING AND AVAILABILITY
NauticalCrushTrading.com does not hold any liability from orders created due to typographical errors and reserves the right to cancel any orders without providing a specific reason. Furthermore NauticalCrushTrading.com reserves the right to revoke any offer and correct any omission, error, or inaccuracy, whether or not an order has been submitted, confirmed and/or your credit card charged. Every effort has been made to ensure accuracy of information listed and NauticalCrushTrading.com is not responsible for any errors, omissions, or inaccuracies contained therein.
Warranty
All Nautical Crush Trading branded products purchases directly through NauticalCrushTrading.com or one of our authorized distributors carry a 2 year manufacturers warranty against manufacturers defect. All authorized Nautical Crush Trading Distributors shall extend this warranty to their Retail Customers for sales made directly to their Retail Customer. If you are unhappy with the quality or workmanship of our products for any reason please do contact us we are more than happy to help arrange a satisfactory outcome.
Thanks for shopping with us at NauticalCrushTrading.com!